¿El envío es gratis?

Sí, a partir de 30 € en península, 50 € en Baleares y 120 € en Canarias, Ceuta y Melilla.

¿Con qué empresa hacéis los envíos?

Actualmente, lo hacemos con SEUR.

Los envíos a un punto de recogida se envían por correo y se recoge en la oficina que elijas.

También puedes elegir un punto de recogida de SEUR accediendo a este enlace. PUNTO SEUR Elija el punto que le conviene y en la dirección de envío pon el nombre del establecimiento y la dirección

¿Cómo puedo hacer el pago?

Por Visa, PayPal, Bizum, pago en tres veces sin intereses, contra reembolso y transferencia. Elige la forma del pago al finalizar el pedido.

¿Y si no me gusta?

Los cosméticos no tienen devolución una vez abiertos, solo en caso de mal estado del producto

*Free returns and first size change up to 30 days

Shipments in the peninsula

For shipments to Spain Peninsula

The shipping price is free from €30. Orders of less than €30 have a charge of €6.30

Express orders have a charge of €9.95 and no minimum price per order.

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipments to Portugal Peninsula

The shipping price is free from €50. Orders of less than €50 have a charge of €7.95.

Express orders have a €10.95 charge and no minimum price per order.

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipments to the Balearic Islands

The shipping price is free from €50. The orders of smaller amount of €50 has a charge of €8.50

Express orders have a € 15 charge and no minimum price per order.

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipments to Canary Islands

The shipping price is free from €75. The orders of smaller amount of €75 has a charge of €14.95

Express orders have a € 20 charge and no minimum price per order.

*Any customs tax is the responsibility of the recipient

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipping in Andorra

The shipping price is free from €50. Orders of less than €50 have a charge of €7.95.

Express orders have a €12 charge and no minimum price per order

* Possible customs charges are borne by the recipient

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

Returns or exchanges

Returns are fast and free up to 30 days

Send an email to info@testimu.com indicating the order number and the product you want to return or if it is an exchange, the size you want to receive. In changes, only the first one is free, the cost of the second or subsequent changes or returns will be €6.30. for each exchange for Spain mainland, €7.95 for Portugal mainland, €8.50 in the Balearic Islands, €14.95 for the Canary Islands and €7.95 in Andorra.

Los cosméticos no tienen devolución una vez abiertos, solo en caso de mal estado del producto

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