Is the shipping free?

Yes, from €30 in the peninsula, €50 in the Balearic Islands, and €120 in the Canary Islands.

Which company do you use for shipments?

Usually, we do it with CTTExpress, we can also do it with SEUR (if you have a preference between the two, let us know in the order comments or by sending a WhatsApp).

Shipments to a pickup point are sent by mail and collected at the office you choose.

How can I make the payment?

We have all kinds of payments, Visa, PayPal, Bizum, payment in three installments without interest, cash on delivery, and bank transfer.

Choose the payment method at checkout.

How can I know my size?

The socks are one size fits all from 40 to 46.

Do organic cotton socks require special care?

The same care as any cotton garment, do not wash at temperatures above 30 degrees.

What if I don't like it?

No problem, we will pick it up from you and refund your money, you don't have to give any excuse.

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The GOTS certificate (Global Organic Textile Standard).

It guarantees that, from planting and harvesting cotton to final manufacturing, strict ecological and social criteria are followed.

Such as the elimination of toxic chemicals and responsible water treatment.

GOTS also safeguards the rights of the people involved in production. It ensures fair working conditions, decent wages.

*Free returns and first size change up to 30 days

Shipments in the peninsula

For shipments to Spain Peninsula

The shipping price is free from €30. Orders of less than €30 have a charge of €6.30

Express orders have a charge of €9.95 and no minimum price per order.

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipments to Portugal Peninsula

The shipping price is free from €50. Orders of less than €50 have a charge of €7.95.

Express orders have a €10.95 charge and no minimum price per order.

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipments to the Balearic Islands

The shipping price is free from €50. The orders of smaller amount of €50 has a charge of €8.50

Express orders have a € 15 charge and no minimum price per order.

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipments to Canary Islands

The shipping price is free from €75. The orders of smaller amount of €75 has a charge of €14.95

Express orders have a € 20 charge and no minimum price per order.

*Any customs tax is the responsibility of the recipient

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

For shipping in Andorra

The shipping price is free from €50. Orders of less than €50 have a charge of €7.95.

Express orders have a €12 charge and no minimum price per order

* Possible customs charges are borne by the recipient

*Delivery time is 48 to 72 hours for standard orders and 24 to 48 hours for express orders. Taking into account that, if you place the order later than 4:00 p.m. on a Friday or the day before a holiday, it begins to count from the next business day.

Returns or exchanges

Returns are fast and free up to 30 days

Send an email to info@testimu.com indicating the order number and the product you want to return or if it is an exchange, the size you want to receive. In changes, only the first one is free, the cost of the second or subsequent changes or returns will be €6.30. for each exchange for Spain mainland, €7.95 for Portugal mainland, €8.50 in the Balearic Islands, €14.95 for the Canary Islands and €7.95 in Andorra.

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